Johnson City's Independent Insurance Agent
We're a local, independent insurance agency serving Johnson City, TN and the surrounding East Tennessee communities — offering real coverage options from multiple carriers, and a real person to call when you need one.
Why Johnson City Families and Businesses Choose an Independent Agent
There's a reason more people in the Tri-Cities region are moving away from big-box insurance companies. When you work with a captive agent, you get one carrier's products whether they're the right fit or not. When you work with us, we shop across carriers like Progressive, Travelers, National General, and Hallmark to find coverage that actually matches your life — your home, your truck, your boat on Cherokee Lake, your small business.
Mark Britt spent more than 15 years inside the captive system before founding this agency. He knows how those companies work, and he built something different on purpose.
Johnson City sits at the edge of some of the most varied terrain in the region — mountain roads, rural property, lake access, and a growing small business community. The coverage that works for a condo in a major metro doesn't always work here. We write policies for homeowners with outbuildings, families with multiple vehicles and a boat, contractors who work across the Tennessee-Virginia line, and everything in between.
Coverage for the Way People Actually Live Around Here
When you call (423) 765-9016, you reach someone who knows your account. We're not routing you through a 1-800 number or asking you to start over every time. That's not how we work, and it's not what Johnson City clients deserve.
You Talk to Mark, Not a Call Center
As an independent insurance agent in Johnson City, TN, we're not locked into one company's rate book. If one carrier tightens their underwriting or raises your renewal, we have options. We can move your coverage without making you start the relationship over from scratch.
Multi-Carrier Access Means Better Options for You
Personal and Business Insurance for Johnson City, TN
Whether you're a homeowner near ETSU, a contractor working across Northeast Tennessee, or a family looking to lock in life insurance before rates climb, we have coverage lines that fit.
Our personal insurance options include homeowners, auto, boat and marine, umbrella, and farm and rural property coverage. On the life side, we offer term and permanent life, fixed annuities, and mortgage protection. And for local business owners, we write general liability, commercial auto, commercial property, and business owner's policies.
Commercial insurance decisions can feel much more manageable when the process is clear and organized from the beginning. Diamante Insurance Brokers helps businesses move through coverage decisions step by step with guidance built around responsiveness, practical solutions, and Florida commercial experience.
Start With a Business Conversation
Every conversation begins with understanding your trade, payroll structure, operational risks, and coverage concerns so recommendations align with the way your business actually works.
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Review Existing Risks and Requirements
Workers’ compensation obligations, contractor agreements, payroll needs, and liability exposures are reviewed to identify where protection may be missing or where coverage can be improved.
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Explore Coverage and Payroll Options
Carrier access, payroll structures, PEO options, and commercial policies are compared based on your industry, workforce size, and operational goals.
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Recommendations are organized into practical next steps that help reduce confusion while making setup and compliance easier to manage.
Build a Clear Coverage Path
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Stay Supported After Coverage Starts
Businesses continue receiving responsive support for certificates, policy questions, payroll concerns, and ongoing commercial insurance needs.
Serving Johnson City and the Broader Tri-Cities Region
Our office is located at 4354 West Stone Drive in Kingsport, and we serve clients throughout the Tri-Cities market — including Johnson City, Kingsport, and Bristol on both sides of the state line. We also work with clients in Abingdon, Boone, and the rural communities in between.
If you're in Washington County, Carter County, or anywhere in the East Tennessee corridor, you're in our service area. Distance has never stopped us from building the kind of relationship where you actually know your agent's name.
What to Expect When You Reach Out
Getting started with us is straightforward. You call or fill out our contact form, and we have a real conversation about what you're covering and what you're currently paying. We pull quotes from the carriers we represent, walk you through the differences, and help you make a decision that makes sense — without pressure and without jargon.
Most clients are surprised by how different the process feels compared to what they've experienced before.
Frequently Asked Questions — Insurance in Johnson City, TN
What's the difference between an independent insurance agent and a captive agent?
A captive agent works for one insurance company and can only offer that company's products. An independent agent like Mark Britt works with multiple carriers, so we can compare options and find coverage that fits your situation — not just what one company happens to offer.Do you offer insurance quotes for Johnson City, TN residents?
Yes. We write personal and commercial insurance for clients throughout Johnson City and the surrounding East Tennessee region. Call us at (423) 765-9016 or use our contact form to get started.Can I get home and auto insurance bundled through your agency?
We can absolutely put together a home and auto package. Bundling through the same carrier often reduces your overall premium, and we'll compare bundled versus separate options so you can see exactly what you're getting for the price.Do you work with clients near ETSU or in the Johnson City area specifically?
We do. We serve clients across Washington County and the broader Tri-Cities market, including neighborhoods and communities throughout the Johnson City area. You don't need to drive to Kingsport — we can handle everything by phone or email.What insurance carriers do you work with?
We represent multiple carriers including Progressive, Travelers, National General, and Hallmark. Having access to a range of carriers means we can shop your coverage and find options that fit your needs and your budget.
Ready to Talk to a Johnson City Insurance Agent Who Knows Your Name?
If you're not sure your current policy would cover what it costs to rebuild, or you just haven't compared rates in a few years, let's take a look. There's no obligation, and we'll give you a straight answer either way.
Call us at (423) 765-9016
or send us a message and we'll be in touch.
