We Shop the Market. You Make the Call.

Mark Britt Agency is an independent insurance agency in Kingsport, TN — representing multiple carriers so we can find coverage that actually fits your life, not just what one company happens to sell.
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15+ years as a captive agent taught Mark exactly where standard policies leave gaps. Going independent meant he could finally fix that — for the people he knows by name, in the communities he's part of.


We serve homeowners, families, farm owners, boaters, and small businesses across Northeast Tennessee, Southwest Virginia, and Western North Carolina. One call gets you a real conversation, not a call center.

Why Clients Choose an Independent Agent Over a Captive One

A captive agent works for one company. When you call them, they can only offer what that company sells — even if something better exists. An independent agency like ours represents multiple carriers, which means we can compare options and recommend coverage based on your situation, not our contract.


Our carrier partners include Progressive, Hallmark, National General, and Travelers, among others. We aren't loyal to any of them. We're loyal to you.

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Multi-carrier access — we compare, you choose
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No quotas, no pressure to place you with a specific company
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Coverage reviewed for gaps before you sign, not after a claim
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A local office at 4354 West Stone Drive, Kingsport — not a 1-800 number
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Serving Tennessee, Virginia, and North Carolina from one relationship-first agency

Inland Marine Coverage

View Inland Marine Coverage
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Tools, equipment, and mobile assets can create major financial setbacks when they’re damaged, stolen, or transported between jobsites. Inland marine coverage helps protect the equipment your business depends on every day.

Coverage for the Way You Actually Live

Whether you're insuring a home, a truck, a boat on Cherokee Lake, a few acres with livestock, or the business you built from the ground up — we've got a carrier for it. Here's where we can help.

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Personal Insurance

Home, auto, boat and marine, umbrella, and farm and rural property coverage for families and individuals across the Tri-Cities region and beyond.

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Life Insurance

Term life, permanent life, and fixed annuities — built around income protection, mortgage security, and long-term peace of mind.

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Business Insurance

General liability, commercial auto, commercial property, and BOP coverage for contractors, restaurants, churches, and other small businesses in our communities.

Farm Coverage, Boat Policies, and the Coverage Most Agents Don't Know Well

Some agencies treat farm and rural property as a checkbox. We treat it as a specialty. If you've got livestock, outbuildings, equipment, or land to cover — or a boat sitting on Boone Lake or Watauga Lake that needs a real marine policy — you're in the right place.


Mark built this agency to serve the clients who don't fit neatly into a standard homeowners or auto policy. That's a big part of what makes us different from a general lines office.

Serving Families and Businesses Across Three States

We're based in Kingsport, TN, but our clients are spread across the region. We work with individuals and businesses in Johnson City, Bristol, Abingdon, Boone, and the rural communities in between.


If you're looking for a local insurance agent who knows the roads, the weather, the risks, and the people — we'd like to earn that call.

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Common Questions About Working With an Independent Insurance Agency

  • What does it mean that you're an independent agency?

    It means we represent multiple insurance carriers instead of just one. We can compare coverage options across companies and recommend what fits your situation best — not what a single carrier's contract requires us to sell.

  • What insurance companies do you work with?

    Our carrier partners include Progressive, Hallmark, National General, and Travelers, among others. The right carrier for you depends on your coverage needs, location, and risk profile — and we'll walk you through the options.

  • Do you serve clients outside of Kingsport?

    Yes. We serve clients across Northeast Tennessee, Southwest Virginia, and Western North Carolina — including Johnson City, Bristol, Abingdon, and Boone. If you're in the region, we're likely licensed to help you.

  • Can I get farm or rural property coverage through your agency?

    Absolutely — farm and rural property is one of our specialties. We work with clients who have livestock, outbuildings, land, and equipment to cover, and we understand the gaps that standard homeowners policies don't address.

  • How do I get started?

    Call us at (423) 765-9016 or use the contact form on our site. We'll have a real conversation about what you need — no pressure, no pitch, just a straight answer about your options.